Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Tuesday, December 22, 2009

Similies, metaphors, and analogies.

I'm sorry about the similes, etc. I start writing them when I am angry, usually. This time, I'm angry about this:


http://www.food2.com

Can somebody please tell me what is going on here?

A whooshing Flash interface, loud colors, strange text blocks, blog format, and content that sounds like a sarcastic, inarticulate, bore of a tween trying to impress some college students. It looks like Food Network (its parent/family company, which is also a hot mess of web design) got too drunk with MTV at a party, and had this... this... thing.

Or maybe it's more like Food Network noticed her sagging breasts and crow's feet and decided she could squeeze into her daughter's clubbing clothes. People are averting their eyes and whispering behind her back.

Or maybe it's Food Network completely missing the mark in making its web content - which is openly recycled and credits its own kitchens instead of trying to hide it behind a blog-face - more accessible and hip to America's youth. The sans-serif type, the clashing colors, the raw layout...

Oh Food Network, did you eat Look At This Fucking Hipster with your dinner of internet marketing keywords and then throw it up onto the internet?

I'm sorry, I think you meant to do this:
http://www.nycgo.com/

See how the crazy colors are limited to just two? See how it's confined to only the most important information? The drop down menus go horizontally to preserve visibility of content. The text is easy to read. The text is enjoyable to read because they have contributing writers, not regurgitating monkeys. The spacing of the paragraphs is easy to scroll through. Images do not interrupt important flow of information (as in recipe instructions). If you're going to have images/illustrations, please integrate them at the side of the text; it's more clear that way anyway. Images for punctuation are okay, but you haven't done that.

You don't even have very much web-exclusive content.

There are about 10 sentences per blog post and the rest of it is clunky photos and solicitations for comments. Who's going to comment on your post when you haven't even said anything!? The recipes are straight recycling, and they haven't been edited for more accessibility (e.g., more detailed instruction, diagrams, definitions).

So let's recap. Food2 website: It's ugly. It's annoying to navigate/look at. There's not much original content. The content is bad. The content is not really any more fun or hip than original Food Network content. The content is not at all geared toward beginners. I'm sorry, Food2. Your attempts at being hip and accessible have failed with me. You are not hip, you are a giant eyesore. You are not accessible, because I do not desire to access whatever bad content you have hidden in those stripey, neon lines. I guess I could watch one of the videos, but... that's what your tv channel is for.

Rule: Please, people. When you re-brand to appeal to a younger or newer audience, do your research into the demographic. Then spend a lot of money on good design. The web is your new medium. Please do not poop on it.
- Make it visually-stimulating, not messy.
- It can be raw, but not unpolished.
- Keep the content original, not lingo-heavy.
- Be witty and endearing, not goofy and disconcerting.

It's hard, but it looks like you have wads of cash to spend. Feel free to toss some of that my way.

Tuesday, September 29, 2009

Packaging design: missing the point




images from TheDieline.com

I love TheDieline.com because I love packaging. Sometimes they show the most AMAZING packaging, and sometimes stuff that's just well-done. Yet other times, they feature something that I disagree with (not that I disagree with the site, but rather the concept of the packaging).

More images of the line here.

I see what they're going for here, but I don't think this is the appropriate feel for cheese. I agree with making it more accessible, but I think most people want to feel sophisticated, rather than stylish when (specifically) consuming cheese. They want to feel like it's accessible, not convenient. They want it to feel timeless/aged, not new and trendy.

I'm cool with the awesome type on the inside of the package, and accessibility is handled well with the brief descriptions, but the tone is all wrong. Plus, do we really need more packaging that does the ubiquitous isolated product shot floating on a mystery, reflective, white surface with giant sans serif behind it to be hip and edgy? Also, what the hell is with that handwritten script?! Where does that even come from? Doesn't fit the theme at all. Boooo, cheese. You make me not want to buy you. Which says a lot, because I love to buy cheese.

Look forward to more gripes about packaging soon.

Rule: Do research into your market AND your demographic. Just because you're pitching to ego-centric yuppies doesn't mean that you want to design their cheese packaging like their perfume packaging.

Tuesday, September 1, 2009

1-800-BE-USER-FRIENDLY

Dear all you *clever* companies out there,

You have found just the cutest little phone number for yourself and the letters spell out exactly your company's mission statement, or your best weekly deal, or your dog's last name. You were so happy it was available! You've listed it on all your collateral and web material. Thing is, you've forgotten to also list what numbers those letters correspond to, and I now hate you because I can't remember whether jkl is 5 or 6 because I'm on a Blackberry. Oops and I forgot 1 is not abc but rather no letters so I've accidentally dialed a moving company. Also, when I'm on a phone that does list the letters, I'd rather not play word hunt while dialing. Please list your cutesy mnemonic phone number WITH your numeric phone number. Thank you, and I apologize for the stabbings, but they were necessary.

Love,

User.

Rule: Make it ludicrously easy for people to dial your phone number and reach a representative.